PRIVACY POLICY

Privacy Policy

At The Nail Mafia, we are committed to protecting your personal data and respecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you visit or make a purchase from our website, in compliance with the General Data Protection Regulation (GDPR).

1. Data Controller

The Nail Mafia is the data controller of your personal data, meaning we determine the purposes and methods of processing your information. For any queries or concerns, you can contact us at info@thenailmafia.com.

2. Information We Collect

When you visit our website, we may collect and process the following information:

  • Personal Information: Name, email address, shipping and billing address, phone number, and payment details when you make a purchase or create an account.
  • Usage Data: Technical information such as your IP address, browser type, time zone, and device information, collected via cookies and similar technologies.
  • Order Information: Details of your purchases, including items purchased, transaction amount, and delivery details.

3. Legal Basis for Processing Your Data

Under the GDPR, we process your personal data based on the following lawful grounds:

  • Performance of a Contract: To fulfil your orders and manage your account.
  • Consent: To send marketing communications when you have opted in.
  • Legitimate Interests: To improve our website, enhance user experience, and for security purposes.
  • Legal Obligation: To comply with applicable laws and regulations.

4. How We Use Your Data

We use your personal information to:

  • Process and fulfil your orders, including payment processing, shipping, and delivery updates.
  • Communicate with you regarding your order status and any customer service inquiries.
  • Send promotional emails, special offers, and updates, only with your explicit consent.
  • Improve our websiteโ€™s functionality, track performance, and enhance user experience.
  • Comply with legal obligations and protect our rights.

5. Data Sharing and Transfers

We do not sell your personal data to third parties. However, we may share your information with:

  • Service Providers: Payment processors, shipping companies, and IT support to facilitate our services.
  • Compliance with Law: Authorities and regulators when required by law.
  • Business Transfers: If our business is acquired or merged, your data may be transferred as part of the transaction.

International Data Transfers
If your data is transferred outside of the European Economic Area (EEA), we ensure it is protected with appropriate safeguards, such as standard contractual clauses, to comply with GDPR.

6. Your Rights Under GDPR

You have the following rights under the GDPR:

  • Access: Request access to the personal data we hold about you.
  • Rectification: Request corrections if your personal information is inaccurate or incomplete.
  • Erasure (Right to be Forgotten): Request the deletion of your personal data when it is no longer needed for the purposes for which it was collected.
  • Restriction of Processing: Request a temporary halt to the processing of your data under certain conditions.
  • Data Portability: Request a copy of your data in a commonly used format.
  • Object: Object to processing based on legitimate interests or direct marketing.
  • Withdraw Consent: If you have given consent for data processing, you may withdraw it at any time.

To exercise any of these rights, please contact us at info@thenailmafia.com.

7. Data Security

We implement technical and organizational measures to ensure your data is secure. While we strive to protect your information, please note that no method of online transmission or storage is 100% secure.

8. Data Retention

We retain your personal data only as long as necessary to fulfil the purposes outlined in this policy, such as processing your orders, complying with legal obligations, or resolving disputes.

9. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience on our site, such as remembering your preferences and analysing site traffic. You can manage your cookie preferences or disable cookies through your browser settings, though this may affect your user experience.

10. Third-Party Links

Our website may include links to third-party websites. We are not responsible for the privacy practices of these sites. We encourage you to read their privacy policies before providing any personal information.

11. Childrenโ€™s Privacy

Our website is not intended for children under the age of 16. We do not knowingly collect data from children. If you believe a child has provided us with personal information, please contact us so we can delete it.

12. Changes to Our Privacy Policy

We may update this policy to reflect changes in our practices or for other operational, legal, or regulatory reasons. The latest version will always be available on this page.

13. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact us at:
Email: info@thenailmafia.com

By using our website and services, you consent to the terms outlined in this Privacy Policy.

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